Our Approaches
Innovative and community-centered methodologies to deliver justice and empowerment
Legal Aid Delivery
Toll-Free Support (4311)
A phone call can be the safest first step for a woman who cannot travel, is afraid to be seen seeking help, or needs immediate guidance. A toll-free line removes barriers of distance and cost, offering confidential information, rapid orientation, and a pathway to further support.
Walk-In Legal Aid
For many women, justice begins with being heard without judgement or intimidation, and with respect and confidentiality. Through our head office and centres in every province, we provide legal advice, case assessment, and referrals.
Mobile Legal Aid Clinics
Mobile legal aid clinics are an approach to decentralizing services and bringing them closer to citizens, especially in remote areas. This helps reduce the cost and time citizens would otherwise spend seeking legal aid services at our offices. HAGURUKA lawyers leave their offices to deliver legal aid directly within communities, reduce transportation burdens, and create opportunities for early intervention.
Outreach Methods
Couples' Dialogue
These sessions bring together couples experiencing conflict and those living in peaceful cohabitation to discuss conflict-free marriage. The dialogue focuses on the GBV law, gender norms, and other barriers that drive GBV. Couples living in harmony serve as role models and mobilise couples in conflict.
Womens'Safe Spaces
Regular, confidential meeting places (physical or virtual) where women and girls gather for peer support, psychosocial counselling, legal information, skills-building, and collective problem-solving. These spaces prioritise safety, trust, and confidentiality, and enable empowerment, referrals, and community organising. Women who participate often become advocates in their own communities, extending Haguruka's reach.
Grassroots Awareness Campaigns
Locally driven outreach activities (community meetings, door-to-door mobilisation, posters, flyers, theatre, and village events) raise awareness about rights, laws, services, and GBV prevention. They rely on trained community volunteers and paralegals to disseminate simple, culturally appropriate messages and to link people to assistance.
Radion and TV Talk Shows
Broadcast programmes (live or recorded) featuring experts, survivors, community leaders, and call-ins to discuss rights, legal procedures, gender equality, and available services. They reach wide audiences, normalise dialogue about sensitive issues, and encourage listeners and viewers to seek help or join local initiatives.
Education Publications and Materials
Targeted use of platforms (Facebook, Twitter/X, WhatsApp, Instagram, etc.) to share informational posts, short videos, survivor stories, helpline details, and event announcements. These campaigns increase visibility, engage youth, enable rapid dissemination, and support two-way engagement and referral.

